betaThis is a new service – your feedback will help us to improve it.


Ask for scientific advice accessibility statement

This accessibility statement explains how accessible this service is, what to do if you have difficulty using it, and how to report accessibility problems with the service.

This statement only applies to the Ask for scientific advice service, available at getscientificadvice.mhra.gov.uk. This service is part of the wider GOV.UK website. There is a separate accessibility statement for the main GOV.UK website (opens in a new tab).

This website is run by the Medicines and Healthcare products Regulatory Agency (MHRA). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels, and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.


Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, or braille, please email webupdates@mhra.gov.uk.

We’ll consider your request and get back to you in 18 working days.


Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact webupdates@mhra.gov.uk.


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (opens in a new tab).


Technical information about this service's accessibility

The MHRA is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


What we’re doing to improve accessibility

We plan to:

  • Find out if we can allow users to save progress so the form doesn’t need to be completed in one session
  • Find opportunities to reduce the length and information required by users to complete this form
  • Monitor the usage of this form to see where users drop out so we can identify potential issues


Preparation of this accessibility statement

This statement was prepared and reviewed on 23 January 2025.


How we test this website

We test this website using automated and manual accessibility tools. Both types of testing are run against the W3C WAI Web Content Accessibility Guidelines version 2.2 (opens in a new tab)

For manual testing, we use the WAVE Chrome browser extension and NVDA screen reader to check that the web pages are compliant with the guidelines. Our testers manually navigate around the pages and check that content is presented in a logical order.

For automated testing, we integrated Pa11y to carry out the checks.